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Intelligent Triage

Intelligent TriageTM is an AI-powered solution that helps determine whether an auto vehicle is a total loss or repairable. 

All you need is a web browser! No extensive integrations or software installation required. An insurer can add it to their current claims estimating workflow and shave off weeks of delay in determining total-loss and get the vehicle to the right place, the first time.

By leveraging the power of artificial intelligence (AI) and advanced photo analysis, total loss auto decisions can now be made within seconds. 

Harness the power of AI and make quick triage decisions.

No integration necessary. All you need is a web browser.

Save valuable time right from First Notice of Loss(FNOL).

Kickstart your claims efficiency at the start with just photos from the customer, accessible to them via a texted link—no additional API needed. The process is simple:

  • IMAGE CAPTURE: Connect with customers as they use a simple texted link to submit photos following First Notice of Loss (FNOL).
  • VISUAL INTELLIGENCE: AI-powered algorithms process photos, providing precise results in under 10 seconds.
  • TRIAGE RECOMMENDATIONS: Probable total loss vehicles display with damaged parts, towing recommendations, and fraud checks.

Lower cycle time and increase your bottom line

Empower your team to speed up the claims process. Many vehicles are mistakenly sent to repair shops, often adding days to weeks before they are identified as total-losses. During that time, the claim accumulates advanced charges, extra tows, storage costs and rental charges.

Superior customer service

Your customers are already dealing with a stressful time. Use Intelligent Triage at FNOL to make accurate triage decisions in seconds. It can take days to determine total losses. Save valuable time and get your customers back on the road faster.

Improve your DRP relationships

Insurers can assist their DRP partners by routing total-loss vehicles to salvage yards and avoiding sending unnecessary work to repair shops. Make repairs more efficient by eliminating total-loss vehicles from the shop floor and close out total loss cases a lot faster.

Schedule a demo today!


More reasons to try


Streamlined experience, easy
deployment with no API necessary


High precision enabled by
machine learning


Under 10 seconds to triage


Ongoing AI training on new data
and changing market trends


Reduces expense of hire cards and
storage fees