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Identifix

Identifix, a Solera company, supplies a suite of products that help auto repair shops grow their business and become more profitable. Our flagship Direct-Hit® auto repair software offers over 3 million technician submitted and confirmed fixes. Let your technicians diagnose and repair your customers’ vehicles with improved accuracy. We also provide technician-to-technician support from our live Direct-Help experts who offer 1-on-1 automotive repair and diagnostic assistance. Identifix solutions are designed to help auto repair shops grow and become more profitable.

Competitive advantage

Identifix solutions are each designed to help you improve a specific area of your business. Identifix solutions help you:

  • Save time diagnosing issues
  • Repair with more confidence
  • Manage costs and increase efficiencies
  • Attract and retain customers
  • Develop and improve technical skills

Our proud customers

Auto repair shops, dealerships, and independent technicians achieve service success with Identifix.

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How our products work together

Our products are seamlessly integrated, enterprise-grade solutions. Use them all together, or only the ones you need. The compatibility of our products allows you to build the system that’s right for your business.