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Identifix, a Solera company, supplies a suite of products that help auto repair shops grow their business and become more profitable. Our flagship Direct-Hit® auto repair software offers over 3 million technician submitted and confirmed fixes. Let your technicians diagnose and repair your customers’ vehicles with improved accuracy. We also provide technician-to-technician support from our live Direct-Help experts who offer 1-on-1 automotive repair and diagnostic assistance. Identifix solutions are designed to help auto repair shops grow and become more profitable.

Competitive advantage

Identifix solutions are each designed to help you improve a specific area of your business. Identifix solutions help you:

  • Save time diagnosing issues
  • Repair with more confidence
  • Manage costs and increase efficiencies
  • Attract and retain customers
  • Develop and improve technical skills

Our proud customers

Auto repair shops, dealerships, and independent technicians achieve service success with Identifix.

How our products work together

Our products are seamlessly integrated, enterprise-grade solutions. Use them all together, or only the ones you need. The compatibility of our products allows you to build the system that’s right for your business.