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November 15, 2023 / by Identifix Auto Repair Professionals

Credit Card Payment Processing Challenges in the Auto Industry

Businesses in the automotive industry often face substantial challenges when it comes to credit card payment processing. Within this sector, transactions can vary significantly in size, from minor sales to major purchases, resulting in potential issues with processing fees. Some providers apply higher percentages for larger transactions, impacting profitability and potentially necessitating higher costs for customers in this fiercely competitive market.

Understanding the Auto Industry’s Payment Processing Challenges

Efficiency and reliability in payment processing are paramount for businesses in the automotive industry. Delays or technical glitches can disrupt operations and negatively affect customer satisfaction. If payment terminals and point-of-sale (POS) systems aren’t tailored to meet the specific needs of automotive businesses, it can result in costly disruptions and missed business opportunities.

Five Common Pain Points in Auto Industry Payment Processing

Let’s delve into five common pain points that automotive businesses encounter with their payment processing services:

  • High Processing Fees: Many merchant services providers impose significant processing fees for credit card transactions, particularly on larger sales.
  • Lengthy Settlement Times: Delayed settlement times can create cash flow challenges, as providers may take days or even a week to deposit funds from credit card transactions.
  • Equipment and Technology Issues: Reliable payment terminals and POS systems are essential for smooth transactions. Frequent malfunctions can disrupt business operations and negatively impact the customer experience.
  • Lack of Industry-Specific Features: Some providers overlook offering features tailored to automotive businesses’ needs, such as invoice management, flexible payment options, or seamless integration with existing management software.
  • Inadequate Customer Support: Prompt and efficient customer support is crucial for resolving payment-related issues quickly. Frustration arises when providers lack responsive support or fail to address concerns promptly.

These challenges underscore the importance of selecting a payment processing provider that offers competitive rates, dependable technology, and industry-specific features to meet the unique requirements of businesses in the automotive industry.

Meet Peri by Solera: Revolutionizing Payment Processing

Introducing Peri by Solera —a game-changer for automotive companies. Peri is designed to help businesses save money on every credit or debit card transaction and directly addresses these common pain points. It enables automotive businesses to quickly adopt or enhance their payment options with lower fees, enhancing their competitiveness in today’s market.

With Peri, business owners gain access to reliable customer support, ensuring that any technical issues related to accepting payments online are swiftly resolved. This guarantees no delays in receiving payments from customers, providing peace of mind to automotive business owners.

Learn more about Peri by Solera today.

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