Eliminate Shuttle Headaches: A Better Way to Offer Dealer Transportation

Managing traditional shuttle services drains resources, time, and money that could drive your dealership’s growth. Between managing drivers, maintaining vehicles, and juggling customer schedules, your team spends valuable energy on transportation logistics instead of focusing on what matters most – selling and servicing vehicles.

Consider this: You’re paying for vehicles, insurance, maintenance, and dedicated staff—even during slow periods when your shuttles are idle. These costs accumulate quickly, reducing your profits without necessarily increasing customer satisfaction.

In a world where people can get anything delivered to their doorstep with a few taps on their phones, waiting around for a dealership shuttle feels like stepping back in time. Your customers expect top-notch service, and rightfully so.

This is where Service Suite’s Shuttle OnDemand comes in. It’s simple: Instead of managing your fleet, you can offer customers on-demand rides through a dealership-branded service. No more shuttle vans or extra staff – just reliable transportation when your customers need it.

• Only pay for rides you actually use (goodbye, fixed overhead!)
• Free up your staff to focus on what matters – selling and servicing vehicles
• Scale up or down instantly based on demand
• Give customers a modern experience they’ll want to tell their friends about.

Your service advisors can easily book rides for customers through a simple interface. Customers receive real-time updates about their rides, and you can relax knowing they’re taken care of. It’s that straightforward.

We get it – change is intimidating. That’s why Service Suite provides all the training and support you need to get up and running smoothly. Your team will pick it up quickly, and your customers will notice the difference immediately.

Dealerships nationwide are already seeing the impact of Shuttle OnDemand: lower costs, happier customers, and more efficient service departments. Some have eliminated their shuttle fleets, while others use Shuttle OnDemand to supplement their existing services during peak times.

Don’t just take our word for it—here’s what real dealers are saying:

“It has been a game changer for our service. It’s reliable, trips are never dropped, and our customers can always get to where they need to go. It’s been a much smoother experience for everyone.”

– Liz Kelley, Customer Relations Manager, Flood Ford of East Greenwich

“Our shuttle offerings have been much more effective. Before switching, we had trouble finding drivers in our area. Now, we can secure rides for our customers consistently without hassle. We’re thankful!”

– Dana Lawrence, Heritage Ford

“We’ve had a great experience. It allows us to provide rides to and from more areas around our valley, ensuring better service for our customers.”

– Melissa Whiteley, Service BDC Manager, Kendall Ford of Meridian

By switching to Shuttle OnDemand, these dealerships have reduced their operational burden while enhancing the customer experience.

Don’t let your shuttle service be the reason customers choose another dealership. With Shuttle OnDemand, you can offer the kind of modern, hassle-free experience that keeps customers coming back.

Want to see how Shuttle OnDemand can benefit your dealership? Schedule a demo today, and you’ll see the difference for yourself. Your customers—and your bank account—will thank you.