How Solera’s Titling Solutions Are Keeping Dealerships Operational

We’re continuing to find ways our products can help our customers navigate the ongoing system disruptions. Today, we focus on our Titling solutions and the critical role they play in ensuring dealerships can continue their operations.

Solera’s In-State Electronic Registration and Titling Systems (ETR)

During the current outage, our in-state electronic registration and titling systems (ETR) have been crucial. These systems allow dealerships to issue temporary motor vehicle registrations, including temporary plates, enabling them to continue delivering sold vehicles without delay. This workaround is especially vital in the absence of CDK’s Computerized Vehicle Registration (CVR).

Problems Solved

This fix is a lifeline for several key roles within dealerships:

• Sales Teams can continue closing deals and delivering vehicles.
• F&I (Finance and Insurance) Departments ensure that all necessary documentation is in place for new vehicle sales.
• Office Administrators manage the administrative tasks associated with vehicle registration seamlessly.

The core issue at hand is the requirement for vehicles to be registered with the Department of Motor Vehicles (DMV) before leaving the dealership. With our ETR systems, dealers can issue temporary registrations, allowing customers to take delivery of their vehicles on the same day. This solution maintains the customer experience and ensures that dealers can uphold their commitments despite the ongoing outage.

How We Did It?

Our team worked directly with state DMVs to secure approval for providing this service to dealers. This direct collaboration allowed us to offer a swift and effective workaround, ensuring that dealerships can continue their operations without significant interruptions.

Implementation and Timeframe

The implementation of this solution has been impressively swift. We have managed to roll out these installations across approximately 70 locations with a turnaround time of one day or less. This rapid deployment ensured that dealerships experienced minimal downtime and could continue serving their customers.

At Solera, we understand the critical nature of keeping your operations running smoothly, especially during challenging times. Our commitment to providing practical solutions and rapid support remains unwavering.

Stay tuned for more on how our products are making a difference during this ongoing outage. For more information on how Solera can support your dealership, please reach out to us. We are here to help.