Frequently asked questions

We’ve answered the most frequently asked questions below. If you have additional questions, you can email us at [email protected].

General Information

The user conference will begin Wednesday, September 20 with a Networking reception and run through lunch on Friday, September 22, 2023.

The conference will take place at:

Embassy Suites Nashville
708 Demonbreun St.
Nashville, TN 37203

Please visit the Sponsors page for more information or contact us at [email protected].

Registration & Payment

The regular conference rate is $599. Early Bird rate is $499 and ends on 7/14.

Your registration includes:

  • All conference sessions and materials
  • Access to Partner Pavilion & Solutions Center
  • Social and networking events (including transportation where needed) 
  • All food and beverage during meal functions, including evening events

Airfare, hotel rooms and airport transfers to and from the Embassy Suites Nashville are not included in your registration fee. Incidental charges added to your room are also not included.

We will accept credit card payment from Visa, MasterCard, Discover and American Express.

Yes, you will receive an email confirmation with payment details after you register.

Changes to your conference registration can be made at any time before the conference by logging into your registration account using the confirmation code you received in your confirmation email.

Substitutions can be made up to two weeks prior to the conference by reaching out to [email protected].

You must cancel by August 31st, 2023 to receive a full refund, minus a 5% processing fee. Attendees that cancel after this deadline will be refunded 50% of their registration, minus a 5% processing fee. You can cancel your registration by logging into your registration account using the confirmation code you received in your confirmation email.

Yes. registration is required to bring a guest to the evening events for an additional cost of $199. This allows your guest access to all evening networking events and includes food, drink, entertainment and transportation where needed. Upon check-in, registered guests will receive a badge granting them access to these evening events.

Travel & Preparation

The SCON23 planning team has a negotiated rate at the Embassy Suites Nashville of $289 a night plus taxes and fees. These room rates are available for conference attendees from September 17 – 24, 2023 (Pre and post dates are based on availability). You must reserve your room by August 20, 2023 to receive the negotiated rate. After this date, you will need to check directly with the hotel rates and availability. Reserve your room today

Yes, you will receive an email from Embassy Suites Nashville confirming your reservation.

Changes to your hotel reservation can be made by calling the hotel directly at 615-736-7100.

A rental car is not necessarily needed. Uber and Lyft are readily available in the Nashville area. Attendees will need to arrange their own transportation to and from the airport.

Nashville International Airport (BNA) is 8 miles, approximately 13 minutes, from the Embassy Suites Nashville.

The average temperature in Nashville in September ranges from a high of 84°F (29°C) to a low of approximately 61°F (16°C).

Attendees are recommended to wear business casual during the day. Conference rooms can be chilly, so a light sweater or jacket is recommended.