Partnership between AMAG Group and Solera brings AI-based claims estimation to the Swiss market
April 14, 2021 – Cham/Zurich, Switzerland: Solera I Audatex, the world’s leading provider of data, applications and services to the insurance and automotive industries, today announced a collaboration with AMAG Import AG, Switzerland’s most comprehensive and best-positioned mobility provider, to test its Artificial Intelligence (AI)-based claims estimating solution Qapter® Intelligent Estimating. Following the initial pilot, the partners plan to assess the extent to which the solution can efficiently optimize accident claims recognition and reduce complexity.
“At the AMAG Group, satisfied customers have always been our top priority in claims handling. That’s why we are constantly on the lookout for innovations that will enable us to improve the customer experience even further. In AI, we see a real opportunity to be able to process uncomplicated claims automatically in the future, and thus also process them faster. Qapter’s AI-based pre-calculation demonstrates a necessary level of consistency and accuracy, allowing us to save valuable time in the future,” said Roger Allenspach, Senior Market Manager ADM, AMAG Import. “We are very happy to be able to count on Solera as a professional partner for this important step into the future and looking forward to the promising rollout of this VI solution.”
The pilot project with the first service partners went live within a short timeframe. Following a short training phase, the service and bodywork partners from the AMAG network worked with the AI-based calculation and were impressed by the first results. Solera’s AI is being tested for tasks such as parts and damage identification, determining the extent of damage, making repair decisions, determining repair times, and accurate total cost estimation.
Qapter Intelligent Estimating is the latest collaboration in which the two partners aim to seamlessly integrate the latest technologies and AI innovations into claims processing.
“We are exceptionally pleased to be working again with AMAG Group, the first mobility provider in Switzerland to integrate Qapter AI with its service partners in their claims assessment. The first results of the pilot project are encouraging, and we are pleased to have been able to exceed expectations both in terms of the speed of the roll-out and the accuracy of the purely photo-based damage estimation by the AI,” said Marcel Schradt, Managing Director of Solera Audatex Switzerland.
Visit www.qapter.com for more information on Qapter Intelligent Estimating or to request a trial.
About the AMAG Group
AMAG Group AG is a Swiss company. AMAG Import AG imports and distributes Volkswagen, Audi, SEAT, ŠKODA, CUPRA and VW commercial vehicles through the largest sales network in Switzerland (over 600 dealers and service partners). This also includes AMAG Automobil und Motoren AG, which has around 80 of its own garage operations, used vehicles centres and bodywork centres. It is also a Bentley support point. Another subsidiary is AMAG First AG, the largest Porsche dealership organization in Switzerland.
The AMAG Group also includes AMAG Leasing AG as a financial services provider, AMAG Parking AG, which manages various parking garages, and AMAG Services AG, which is a licensee of Europcar and ubeeqo for Switzerland and offers valet parking at Swiss airports and chauffeur services throughout Switzerland. mobilog AG has also been offering logistics services to third parties since 2021, and the AMAG Group also operates an Innovation & Venture Lab. Since 2018, AMAG has been a co-owner of autoSense, the solution for digital networking of vehicles, and since 2019 it has been offering a car subscription model with Clyde. It is also a partner in the Swiss Startup Factory.
AMAG Group AG employs around 6,500 people, including around 730 apprentices.
Solera is a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security and integrity to support connectivity across the vehicle value chain. Solera’s solutions bring together customers, insurers and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms and machine learning that come together to deliver insight and ensure customers’ vehicles and property are optimally maintained and expertly repaired. The company is active in over 90 countries across six continents, processing more than 300 million digital transactions annually for over 235,000 customers and partners. By drawing on the market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward.