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May 13, 2025

Solera | Identifix Teams with XTool to Deliver Seamless Repair Intelligence to Technicians

Westlake, Texas – Solera | Identifix, a leader in automotive diagnostics and repair solutions, today announced a groundbreaking relationship with XTool, allowing Direct-Hit® – the industry’s most trusted source of diagnostic and repair information – to be accessed directly from XTool’s advanced aftermarket scan tools, creating a valuable end-to-end diagnostic and repair experience for professional technicians.

Beginning mid-Q2, technicians using XTool’s new Prodigy (13.3-inch) and Compass scan tools will be connected seamlessly with Direct-Hit’s robust repair database. Technicians can effortlessly access Direct-Hit’s factory OE manuals and service information, multiple wiring diagrams for cross-referencing, and a deep library of real-world insights from Hotline Archives and millions of Confirmed Fixes. Identifix’s database of ASE-certified, technician-submitted shortcuts helps fellow technicians quickly identify the right fix – getting more vehicles back on the road safely and efficiently.

Haresh Gobin, Vice President of Product and Marketing at XTool U.S., called the offering a game-changer for the industry:

“As we assessed the landscape of the automotive repair informatics industry. Our vision was to not only just add another run of the mill- feature for the sake of it, our wish was to integrate the best possible solution into our scan tool platform to enable our scan tool users to become faster with pinpoint quality accuracy in their day-to-day diagnostic methodologies and repairs – enabling their shops to maximize revenue and profit. There was undeniably only one option in the industry that would make this a reality, Identifix’s Direct-Hit product.  We are extremely delighted that Identifix saw the potential in our product and was open to this collaboration.”

This move brings Identifix even closer to the technician’s workflow by meeting them at the point of diagnosis – right at the vehicle. Accessing Direct-Hit from XTool’s scan tool eliminates the need to switch between devices or platforms, streamlining the repair process. The result is faster diagnostics, reduced downtime, and more efficient bay turns—giving shops a clear path to improved productivity and profitability.

Meredith Zimmerman, SVP of Repair Solutions at Solera, emphasized the broader impact on the industry:

“This offering is a major step forward in how diagnostic and repair intelligence is delivered. With Direct-Hit accessible through the XTool platform, we’ve removed barriers and empowered technicians with instant, in-bay access to the insights they rely on every day. It’s a smart, fast path to accurate repairs and a more productive shop floor.”

This strategic relationship represents both companies’ commitment to equipping automotive professionals with seamless, comprehensive solutions that streamline diagnostics and repair workflows. Founded on technician expertise and trusted by repair professionals nationwide, both companies continue to innovate technology that drives shop efficiency and profitability in an increasingly complex automotive landscape.

For more on XTool products, visit xtooltech.us
To learn more about Identifix products, visit identifix.com


About Solera

Solera is a global leader in vehicle lifecycle management, delivering software-as-a-service, data, and solutions across four key business lines: vehicle claims, repairs, dealers, and fleet. Serving over 300,000 customers in more than 100 countries, Solera sits at the center of the automotive ecosystem – supporting every stage of the vehicle lifecycle, from creation to salvage. Its solutions power operations for OEMs, dealers, insurers, collision and repair shops, salvage yards, and fleet operators. With a comprehensive, “one-stop shop” approach, Solera helps businesses streamline operations, gain actionable insights, and elevate customer experiences.

For any questions, please contact [email protected].